OUR SUPPORT SERVICES
We're here for you
This is what we do
With so much tech being critical to running your business, it is equally critical that you have the right support. Our IT Support provides our clients with hardware supply, installation, remote monitoring, security, backups and a host of other services.
IT support is all about prevention and speedy cures. With our proactive maintenance we prevent technical issues impacting on your working day. And because you and your staff want technical questions answered quickly, we provide our clients with unlimited telephone and remote access support. So you don’t worry about racking up a support bill, while we fix problems as quickly as possible.
Every company has different IT support needs, which is why we design scalable packages to suit your requirements and budget.
We provide unlimited telephone and remote access support to all our clients, making sure that whatever happens, you’ve got the support you need.
Whether your servers are on-site or in the cloud, we provide 24/7 monitoring, updates and maintenance to make sure that they are running smoothly.
Keeping your business safe is a top priority, this means making sure that all your computers and applications are kept up to date with the latest security patches.
We include antivirus as standard with our managed support contracts, we also provide a range of services such as e-mail security, firewalls and web filtering to keep your business safe.
Hardware & Software
If you are looking for new hardware or software for your business, we can provide impartial advice to get you the best fit for your requirements and get the most out of your investment.
Backup & Disaster recovery
We manage backups from a few gigabytes many terabytes with off site retention. From simple file folder backup to full disaster recovery solutions we can keep your business protected.
Gone are the days of buying and maintaining expensive servers to run your business applications, file storage and emails. It is often much simpler and more cost effective to run these services in the cloud.
We partner with industry leading technology companies such as Microsoft and Google to provide a full portfolio of products to allow you to run your business.
Whether it is a website, server or application we can provide you with fully managed hosting. We take care of updates, security and maintenance so you don’t need to worry.
Microsoft Office 365
With 100s of seats under management we have plenty of experience with Office 365, we’ll migrate you from your existing service and provide ongoing support and advice.
If you prefer Google to Microsoft then we have you covered too, we are G Suite partner and provide fully managed G Suite including set up migration and ongoing support.
Office 365/G Suite Backup
Whilst Office 365 and G Suite offer some retention and recovery, they do not offer a full backup solution. We offer a cloud based backup solution that makes sure that all your data is safe.
Email remains the number one threat for online attacks, so it is important to protect it. We provide anti-virus, malware & spoof, and can even perform mock phishing attacks to train your staff.
We can help you move your file storage to the cloud, using products such as OneDrive, Google Drive and Dropbox for Business as well as more bespoke solutions.
Network + Data
To help our clients get the most out of their telephony and data systems, we only partner with the best telecoms providers. Our strategic partnerships mean we can provide you with business class broadband, lines and telephony solutions designed around your business needs.
Get in touch with us for a free analysis of your systems and bills.
LAN + WIFI
Whether you have an existing infrastructure or are starting out from scratch we can build and manage a secure internal network for you, including ethernet cabling and excellent WIFI coverage.
Fast and reliable internet connectivity is vital for most businesses. From business class broadband to managed ethernet we can provide you with the right solution.
Whether you need to add a few extra ports or are moving in to a new office space, we can help make sure you have the right infrastructure in place.
A UTM device is the next generation of security, as well a providing a traditional firewall it also scans traffic to stop malware & viruses, and allows you to manage and track web and application use by employees.
VOIP Phone Systems
A VoIP phone system can offer significant cost savings. It also gives you the freedom to connect from anywhere, allowing remote flexible working and business continuity.
Through our partnership with Zen and EE we can offer business mobile, SIM, and data packages to suit any size of business with flexible contract terms.